KENDALL, GERALD I.
Written as a novel, this story reveals how to improve your practice in a few weeks and achieve exponential growth in the first 4 years. Dental practitioners and their staff will find this engaging story an easy and fun way to learn how to implement powerful, scientifically based project management principles into their practice. The story provides a relatable way to understand the approach presented, which encourages dentists and their staff to resist complicated management strategies and cost-cutting techniques and instead implement common sense measures based on an understanding of the cause and effect that occurs when changes are made in a practice.
Contents
Just Another Day in Crisis: Dealing with Staff Challenges A Tough Call: Spending Money to Make Money No Time for an Emergency: Identifying Scheduling Problems The Intervention: Learning from Mistakes The First Lesson: Making Investment and Financial Decisions The $100,000 Day: Applying New Principles A Difficult Beginning: Learning Step 1 of the Five Focusing Steps The Aha Moment: Grasping the Rest of the Five Focusing Steps Deal or No Deal: Understanding Patients Six Layers of Resistance 1 Harvesting the Gold: Beginning the Dental Sales Process Help Wanted: Hiring a Salesperson A New Plateau: The Dentist As Constraint The Working Vacation: Learning to Be Lean Quality Time: Simplifying Six Sigma Working with the Clock: A Lesson in Scheduling Hard Science on the Softer Side of Business: Managing People One Year Later: Profits for a Purpose
