MOSCOSO, PHILIP
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">1. Introduction to Operations Management. <?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">2. Fundamental Concepts of Operations Management. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">3. Capacity Management in Operations Systems. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">4. Flow, Time and Queue Management. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">5. Inventory Management. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">6. Operations Planning and Control. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">7. Project Management. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">8. Human and Organizational factors in Operations Management. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=ES style="mso-bidi-font-weight: bold">9. Strategic Design of Processes. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">10. Strategic Capacity Design. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">11. Supply Chain Management. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">12. Procurement and Outsourcing. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">13. Service Management and Customer Value. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">14. Quality, Lean Management and Continuous Improvement. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">15. Innovate your Operations. <o:p></o:p></SPAN></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold">Index (alphabetical).<o:p></o:p></SPAN></P>
1. Introduction to Operations Management.
2. Fundamental Concepts of Operations Management.
3. Capacity Management in Operations Systems.
4. Flow, Time and Queue Management.
5. Inventory Management.
6. Operations Planning and Control.
7. Project Management.
8. Human and Organizational factors in Operations Management.
9. Strategic Design of Processes.
10. Strategic Capacity Design.
11. Supply Chain Management.
12. Procurement and Outsourcing.
13. Service Management and Customer Value.
14. Quality, Lean Management and Continuous Improvement.
15. Innovate your Operations.
Index (alphabetical).